Contact Us: We Value Your Communication

SEND US A MESSAGE

OWEN SOUND

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Hours:
Mon to Sat: 9:30 – 5PM
Sun: CLOSED

MISSISSAUGA

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Hours:
Tues to Sat: 10AM – 5PM
Sun & Mon: CLOSED

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Address: 220 Queen Street South, Mississauga, Ontario, Canada, L5M 1L5

ORDERS

For orders in Canada or the U.S. call our toll free number below.

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Tollfree: 1-877-570-0933

SHOWROOMS

 

Visit one of our two furniture showrooms.

Contact Us: We Value Your Communication

At Country Charms, we believe that open and honest communication is the foundation of any strong relationship, and that includes the relationship we have with our valued customers. We understand that you might have questions, feedback, or simply want to connect, and we want to make sure that doing so is as easy and comfortable as possible. That’s why we’ve created a space dedicated to open dialogue: our Contact Us page.

More Than Just a Form

While we provide the usual contact information – phone number, email address, and a convenient online form – we want you to know that our Contact Us page represents much more than just a way to send us a message. It’s a symbol of our commitment to listening, understanding, and responding to your needs.

Why Your Input Matters

It is important to reach out and contact us. We genuinely value your input, whether it’s a question about our products, a comment on your shopping experience, or a suggestion for how we can improve. Your feedback helps us grow, evolve, and better serve your needs. It allows us to:

  • Enhance our products and services: By listening to your feedback, we can identify areas where we excel and areas where we can improve, ensuring that we’re offering the best possible products and services.
  • Provide better customer support: Your questions and concerns help us understand your needs and challenges, allowing us to provide more effective and personalized support.
  • Build stronger relationships: Open communication fosters trust and transparency, strengthening the bond between our company and our valued customers.
  • Create a sense of community: By encouraging dialogue, we create a space where your voice is heard and valued, fostering a sense of belonging and shared purpose.

How We Strive to Respond

When you contact us, you can expect:

  • Prompt responses: We understand that your time is valuable, so we strive to respond to your inquiries as quickly and efficiently as possible.
  • Attentive listening: We’re not just here to provide answers; we’re here to truly listen to your concerns and understand your perspective.
  • Respectful communication: We treat every interaction with courtesy and respect, valuing your input and appreciating your willingness to connect.
  • Helpful solutions: Our goal is to provide you with the information and assistance you need to have a positive experience with our company.

Beyond Customer Service

Our Contact Us page is not just for resolving issues or answering questions. It’s also an opportunity to:

  • Share your ideas: Have a suggestion for a new product or a way we can improve our website? We’re always open to innovative ideas and welcome your input.
  • Collaborate with us: If you’re interested in partnering with us or exploring potential collaborations, our Contact Us page is a great starting point.
  • Become part of our community: We encourage you to connect with us on social media and join our online community, where you can stay updated on our latest news, products, and events.

We’re Here for You

At Country Charms, we’re committed to building lasting relationships with our customers. Our Contact Us page is a testament to that commitment, providing you with an open door to communicate with us, share your thoughts, and receive the support you need. We encourage you to contact us – we’re here to listen, learn, and grow together.

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